Shop Policies
Shipping & Returns
Orders are processed within 3-5 business days.
We currently ship within the United States. Shipping times may vary based on carrier and location once the order has left our hands.
$5.00 shipping on orders up to $50
Free shipping on orders over $50
Because our products are handmade and personal-care items, all sales are final. If your order arrives damaged or there is an issue with your shipment, please contact us within 48 hours of delivery so we can make it right.
Payment Methods
We accept the following payment methods at checkout:
- Major credit and debit cards through Square
- PayPal
All payments are processed securely through Wix.
Frequently Asked Questions
Are your products handmade?
Yes! Our products are handcrafted in small batches, starting with rendering our own tallow. Each product is made with care using thoughtfully sourced ingredients.
Are your products safe for sensitive skin?
Our tallow-based products are known for being extremely gentle and are often well tolerated by sensitive skin. However, every skin type is different. We recommend performing a patch test before full use.
How should I store my products?
Store products in a cool place away from direct sunlight. Always use clean, dry hands when dipping into tallow products to avoid introducing bacteria. Proper storage helps maintain freshness and extend shelf life.
Terms & Conditions
All Rustic River Ridge products are handcrafted in small batches using thoughtfully sourced ingredients.
Our products are intended for external use only and are not intended to diagnose or cure any medical condition.
Because every skin type is unique, we recommend performing a patch test before full use of any product. By purchasing from Rustic River Ridge, you agree to use all products at your own discretion.
Rustic River Ridge is not responsible for improper use, storage or allergic reactions.